Privacy Policy
Wonderful Balloons – Privacy Policy & GDPR Statement
1. Introduction
Wonderful Balloons is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store, and protect your information in accordance with UK GDPR.
2. Data Controller
The data controller is M G Chase (Sole Trader), Malcolm Chase trading as Wonderful Balloons. Registered trading address: 20 Gordon Street, Rothwell, Kettering, Northamptonshire, NN14 6BH.
3. Information We Collect
We may collect personal information including your name, billing and delivery address, email address, telephone number, payment details, order details, and communications with us.
4. How We Use Your Information
We use your information to process orders, deliver products and services, manage payments, communicate with you, comply with legal obligations, and improve our services.
5. Lawful Basis for Processing
We process personal data under the lawful bases of contract, legal obligation, legitimate interests, and consent where applicable.
6. Sharing Your Data
We may share your data with trusted third parties such as payment providers, couriers, IT and website service providers. We do not sell your personal data.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to meet legal or accounting requirements.
8. Your Rights
You have the right to access, correct, erase, restrict, or object to the processing of your personal data, and the right to data portability where applicable.
9. Cookies
Our website uses cookies to improve functionality and user experience. You can manage cookie preferences through your browser settings.
10. Data Security
We take appropriate technical and organisational measures to protect your personal data.
11. Complaints
You have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
12. Policy Updates
We may update this policy from time to time. Any changes will be posted on this page